Take your Business to the Next Level – with Fully Integrated Unified Communications
Elevate is an easy-to-use cloud-based unified communications service that helps employees to be more productive and collaborative with a full-featured phone system, combined with audio, video, and content sharing, conferencing, and file sharing capabilities. Whether in the office or remote, Elevate seamlessly integrates all your communication tools – desktop phones, mobile phones, and computers – into one manageable solution oriented around your employee’s needs and workstyles.
Elevate Communications – What’s Included :
Each User Receives
- Local phone number with unique extension
- Ability to have up to five endpoints
- Inbound/Outbound Caller ID
- Voicemail box with transcription services
- Elevate Mobile App & Desktop App
- Online Meeting with up to 4 participants
- 2GB per user ShareSync file share and backup
Each Account Recieves
- Centralized management of all locations
- Auto Attendant with a direct dial phone number
- Ability to configure up to 10 hunt groups
- Conferencing: 200 toll-free minutes / month
- Active directory integration for easy configuration
- Hunt Group reporting
- Enable/Disable call recording
Elevate Commnunication Features:
- Voicemail with Transcription
- Auto Attendant
- Caller ID
- Custom Hold Music & Greetings
- Direct Inbound Dialing (DID)
- Call Flip
- Conference Bridge
- Hunt Groups
- Hunt Group Call Reporting
- Email and SMS notifications
- Busy Lamp Field / Call Presence
- Call Forward
- Call Hold
- Call Recording
- Call History
- Call Transfer
- Call Waiting
- 3-way Calling
- Do Not Disturb
- Extension Dialing
- Configurable Ring Options
- Administrator Password
- Named Ring Groups
- Page all Phones
- Call Park
- Inbound Caller Name
- Call Flip
- Configurable Line Keys
- On-Hook Dialing
- Remote Line Key
- Transfer to Voicemail
About Our VoIP Business Phone System
Voice over Internet Protocol(VoIP) is a phone service that allows phone calls to be made via the broadband internet instead of traditional analog phone systems. VoIP Service is made possible by converting sound into digital voice data that is then transmitted across the internet. So if you are using a VoIP system, you are making calls over the internet. Below are some key advantages of using VoIP phone service for a business phone system.
The cost of using a VoIP business phone is substantially cheaper than a conventional phone in basically every way. This includes long distance phone calls which can be very expensive with traditional phone service. If your goal is to save money, a VoIP system is a no-brainer.
The benefits of VoIP service, including convenience and comfort, are available worldwide. If you have broadband service and VoIP equipment, you can access VoIP service. Regardless of location, you should not have any issues with cost or connection with a reliable internet connection. This is ideal for business VoIP users who regularly make phone calls in and out of the country.
VoIP service can also be accessed by email or while traveling. All you need is an internet connection and your VoIP equipment. This will allow you to stay in contact with staff and clients at a minimal cost.
If you desire to keep your conventional phone, a VoIP system allows you to do this by using a VoIP converter or adapter. A converter has the appearance of a USB memory flash drive and can be easily plugged in the same way into any computer. The converter will take signals that are being emitted by traditional phones and convert it into digital data that is then sent over the internet. The VoIP service will not work if a computer is off. VoIP will assign you a phone number that will allow you to make and receive calls no matter where you are if a broadband internet connection is available. This is an excellent benefit for a business phone system.
Besides phone calls, VoIP service allows you to make video conference calls. This allows you to stay in contact with your staff and clients via video which can be more effective and personal. In addition, you can also attend meetings while traveling or away from the office.
Naturally, VoIP systems come with some capabilities you may or may not find in a traditional business phone system. Here are some must-have features for your business VoIP system:
Call Park: This feature allows you to put a call on hold while you transfer the call to another person. Most of us are familiar with this when we call a bank, credit card company, etc.
Hoteling: This feature allows the user to switch over all properties from one phone to a different one. This means all incoming calls for a particular phone or extension will be redirected to the other phone including voicemails and speed dial numbers. The outbound information will remain unchanged. This allows two different workers to use the same phone or a single worker can use multiple phones.
Custom Hold Music: This feature will allow your business phone system to play music or relay other automated information while a customer is on hold. The last thing a customer wants to hear is total silence. This gives them a feeling of being lost out in space.
Escape From Queue: Let’s face it, nobody likes waiting on hold, especially for an extended period of time, which is common for most large companies. This feature permits a customer to exit the call after a brief period of time by allowing them to leave a message to be called back by the next business day or they can be given a number to call back at a later time. If your company tends to have long wait times, this feature is a must.
3-Way or More Calling: Like the name says, this feature is similar to the traditional three-way calling many have become accustomed to, but with some slight differences. It’s actually a simple system. The conference button allows you to call another person while putting the first caller on hold. Once pressed again, the first caller can now join in on the call.
With these features and all the ones listed above, our business phone systems offer incredible value and flexibility. Contact us today to get a quote on our business VoIP services!